REDMAGIC 11 Pro Series Protective Case

Saudi Arabia (Excluding PO Box addresses and island destinations).

We currently accept payment via credit/debit card, PayPal.

For credit/debit card inquiries, please contact your card issuer for more information.

For PayPal inquires, please contact PayPal directly at 1-888-221-1161 (U.S.) or 1-402-935-2050 (calling from outside the U.S.).

Warehouse: UAE Local Warehouse
1-3 business days processing time + 3–10 business days delivery

Shipping Notice: Due to the current regional situation, dispatch and delivery times are temporarily extended. The resumption date will be communicated once available.

REDMAGIC now provides five years of software support for customers in the European Union and the United Kingdom, including major Android OS updates and regular security patches, in compliance with new regulations effective June 20, 2025.

In other regions, REDMAGIC offers three years of support.

We continuously adapt our update cycles to local laws and industry standards, balancing product lifecycle, user experience, and technical requirements to deliver stable, high-quality software support worldwide.

Between the time a device leaves the factory and arrives to the user, our R&D team continues to optimize the system. New software versions often include important improvements to performance, stability, and overall user experience. To ensure you enjoy the best and most up-to-date experience, we strongly recommend installing the latest system update as soon as you set up your device.

If you encounter any issues with your REDMAGIC device, you can head to the Product help page for answers. Alternatively, you can reach out to the team via email at [support@redmagic.gg] with your order number and a description of the problem. A team member will respond to your query promptly.